360 Operations Optimization

operations optimization

Feeling a little sluggish?  Need to get rid of some redundant processes? Taking too long to get things done?  Customers unhappy with response times? Employees disengaged? All businesses need to take a look at their operations on a regular basis to determine if improvements need to be made, cure technologies need to be updated and organizations and delivery models reviewed and adjusted.

Employing Lean and Six Sigma techniques, adiposity WillowTree offers a way to rapidly assess any back office operation (e.g. IT, HR, F&A, Procurement, Customer Service and Sales) and identify improvements that will make the organization more effective and efficient.

Our team applies the best of techniques from Lean, Six Sigma and TQM to address business needs, eliminate waste and create rapid business value and change.  Our team can help you lead a successful transformation initiative by:

  • Linking transformation activities to the business strategy
  • Helping you design a transformation approach that works for your environment
  • Developing an overall approach to managing change in the workplace
  • Training your team in Lean and Six Sigma methods
  • Coaching and facilitation
  • Customizing financial validation processes and techniques to ensure your projects achieve quantifiable results